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Fee Regulations

Fee Regulations for Private Customers

 

1.      Free

1.1.    Download of the app

1.2.    Registration

1.3.    Running your eWallet

1.4.    Charging your eWallet via bank transfer and via credit card

1.5.    eWallet transfers to bank account (minimum transfer amount: CHF 50.-)

1.6.    P2P money transfers (national private-to-private transfers)

 

2.      Subject to fees

2.1.    rocessing fee in case of a reversed transaction from the credit card company for an already effected charging of the eWallet via credit card: CHF 45.-

 

2.2.    Selling products or services on the MUUME marketplace (in the sections My contacts and Shopping): 2.75% per transaction – no fixed fees: 1.92% variable transaction fee + CHF 0.05 fixed transaction fee + 1% commission 
(in case of more than CHF 2‘999.- per month, the variable transaction fee will be lower)

 

3.      Other

3.1.    Currencies in the MUUME eWallet are converted according to the indicated exchange rate.

3.2.    Shops been shown in category „Shopping“ will be selected and activated by Muume.

 

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Fee for Business Customers

 

1.      Free

1.1.    Download of the app

1.2.    Registration

1.3.    Running your eWallet

1.4.    Charging your eWallet via bank transfer

1.5.    eWallet transfers to a bank account

1.6.    Refunds from eWallet to eWallet

 

2.       Subject to fees

2.1.    Charging your eWallet via credit card

2.1.1.  Fees according to the amount charged

2.1.1.1.               Amounts up to CHF 25.-: CHF 0.50 per charging process

2.1.1.2.               Amounts over CHF 25.-: 1.99% of the charged amount

2.1.2.  Processing fee in case of a reversed transaction from the credit card company for an already effected charging of the eWallet via credit card: CHF 45.-

2.2.    Credit card chargeback : CHF 45.- per event

2.3.    MUUME payment transactions

2.3.1.  Fees for payment transactions from eWallet to eWallet

     Fee schedule (minimum amount per transaction: CHF 0.10)                             

                               

                                                                *plus fixed fee of CHF 0.05 per transaction

 

 

 

2.3.2.  Fees for payment transactions via the mobile card terminal mPOS

2.3.2.1.              2.5% + CHF 0.25 per credit card transaction (Visa/Master Card)

2.3.2.2.              1.5% + CHF 0.25 per debit card transaction (only Maestro Card; PostCard actually not available)

2.3.2.3.               Credit card chargeback : CHF 45.- per event

2.3.2.4.               CHF 0.25 per refund (reversed transaction to card via mPOS terminal)

2.4.    Selling of products or services on the MUUME marketplace (in the sections My contacts and Shopping): 2.75% per transaction – no fixed fees: payment transaction fees according to 2.3.1. plus 1% commission

 

3.      Other

3.1.    Currencies in the MUUME eWallet are converted according to the indicated exchange rate.

3.2.    Shops been shown in category „Shopping“ will be selected and activated by Muume.